Marquesa Cottage Policies

RESERVATION POLICY
To guarantee your reservation, at the time of booking, we require a 50% deposit of rent plus tax. The remaining balance is due 30 days prior to your arrival. We accept money orders, personal, corporate, cashier and US Traveler’s checks, and credit card payments. We cannot accept personal or corporate checks within the last 30 days.

CANCELLATION POLICY
We require a minimum of 30 days advance notice to cancel for a full refund. Cancellations made in the last 30 days will result in forfeiture of your deposit. There will be no refunds for shortened stays. For Travel Insurance, we suggest you visit www.insuremytrip.com or use the travel insurance listed on our website.

MINIMUM STAYS
There is a five-night minimum stay requirement. Depending on our availability, shorter stays may be possible. Please inquire at 1.800.869.4631. Prices may be higher during peak periods, such as Christmas, New Years, Fantasy Fest and special events.

FOR FANTASY FEST AND THE CHRISTMAS HOLIDAYS
The deposit taken equals the total cost for the cottage rental, plus sales tax, and requires a 60-day cancellation. Cancellations and changes made to arrival and departure dates affect us significantly and should be made at least 60 days in advance.

CHECK IN AND CHECK OUT TIMES
Check in time is 3:00 pm. Check out time is 11:00 am. A representative will greet you at your Cottage at your time of arrival.

SMOKING
There is no smoking allowed anywhere inside the house. Guests may smoke outside by the pool and each second level bedroom has an outdoor balcony. Ashtrays are provided. There will be a deep-cleaning fee charged for smoking in the house.

CHILDREN
Children are welcome.

PETS
No pets of any kind, please.

GROUP FUNCTIONS
Appropriate group functions may be arranged through The Marquesa Hotel staff. We do not allow any amplified music out of respect to the neighbors located on the adjacent lane.

SECURITY DEPOSIT
In many cases we accept your VISA, American Express or MasterCard in lieu of a cash damage deposit. If we accept your card, we will ask you to sign a credit card voucher with a security deposit of $1,000 at check-in. This will be held on file against any mishap during your stay or excessive cleaning. Settlement will be made within 24 hours of departure.